[Resolved] IFB Industries — microwave problem | |||
Dear sir, I have taken amc[protected] for ifb 30sc3 microwave from 26.10.18 to 25.10.19, on 4th sept, 19, i have raised a complaint ([protected]) regarding microwave not working as while switching on, the corresponding breaker getting tripped. Your technician visited the site and told us the spare problem, after availability, it will be replaced after that i have pursued it a lot to get it attended but always, spare yet to received the message i have got. Finally, the spare is replaced on 06.11.19 after the expiry of amc but my microwave problem is as it is after replacing the spare. It means the problem is not properly diagnosed by your technician and the last two month it was not working and still, it is not working.. Now i feel cheated by ifb amc. I requested you to kindly take the matter and resolve the issue. Was this information helpful? | |||
Dec 19, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 12, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience. Regards, IFB APPLIANCES Verified Support Nov 14, 2019 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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