[Resolved] IFB Industries — microwave turntable broken during the first use

appurvk

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500085
Website:	www.ifbappliances.com

We used our microwave 30l brc2 model for the first time for baking cake. The turntable broke while we were using the convection mode at 170 degrees.

The customer care is pretty useless and not responsive at all and finally says turntable does not comes under warranty and it will cost rs. 1250

How can the turntable broke during the first use? How am i supposed to use it again not worrying that it would break again.

Please do not buy ifb products, pathetic customer service, pathetic product quality!!!

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Dec 13, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 11, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES