[Resolved]  IFB Industries — Misbehavior by ifb hyderabad worker subash & laxman

Address:Hyderabad, Andhra Pradesh, 500044

Sir, iam manoj jain mob no [protected]
I am using ifb washing machine from past 7 year at this time in amc i have registered a complaint for servicing on 11_06_2016 but without my knowledge the complaint cancelled by local area depot but same worker come at my home for sarvicing & open totel machine. Up to28_06_2016 worker come to home & repair machine on 27 tell us about machine having leakage problem so we want to take back to services center. On 28 he take him to center & in evening a call from mr subhash & laxman about transport charge rs 650/ then i said him why you not to tell us before lifting the machine. Then mr subhash tell us if you pay 650 then we send otherwise not to send you may come & take. His behavior is very inbehavior & very hard voice.
Sir, if i taken machine & amc then why not i pay 650 but as a customer of ifb why not tell first
Sir ple give me the correct solution thanks
Take a stap against mr subhash & laxman
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Mar 19, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2016
IFB Industries Customer Care's response
Dear Manoj,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jul 02, 2016
IFB Industries Customer Care's response
Dear Manoj,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team. 
Complaint comments 

Comments

My problem is not solved. Having more sound & water leakage problem

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