[Resolved]  IFB Industries — misconduct and unprofessional approach by ifb customer care

Address:

Nagpur India, Nagpur, Maharashtra, 440022

Dear all,

I have launched a complaint about the faulty/broken door of my 7.0 lg washing machine on toll-free no [protected].

Wherein both the call entre attendant mr ayush as well as engineer (Mobile no [protected]) behave badly to the extent of saying that, even if i complain or raise issues to ifb top authority it does not matter to them and they don't care about ifb action.

They even said it does not matter even if i launched legal action or even media action.in fact, they threaten me to a ceratin extent.

Again when i called [protected] no, i was asked to contact ms. Preeti (Branch manager nagpur ifb) but may be due to sunday she might be busy and could not answer my call.

I would like to raise this issue with ifb and may like to address this in media as well as in consumer court for the harassment i have faced.

Appreciate your kind cooperation.

Thanks & regards

Dhananjay
+91 [protected]
Nagpur