[Resolved]  IFB Industries — Model Discontinued

Address:110092
Website:www.ifbappliances.com

A.M.C Washing Machine IFB WM 8 kg Direct Drive

I Rajni Jain Purchased a washing machine from RAZZLE DAZZLE ELECTONIC 10, VIGYAN VIHAR DELHI -110092. This is my third washing machine and I use only IFB washing machine I m your above 20 years old customer I purchased first washing machine from Daryaganj I think so (Agerlis electronics ) which have received first full payment after three month approximately machine come at my home by directly company daman Or Salvias factory, second machine I purchase by company directly and this was my third machine in last twenty years I never face any big problem by company I appreciate your product to all over our friends and relatives so that many person purchase this .

I purchase this machine from your dealer on 29/03/2012 with 4 years guaranty I m very surprised at that time when your vendors technicians come on my last complaint in January 2016 and he said company has discontinue the model WM 8 kg Direct Drive so company not given you A.M.C please check my record if you have, that when I purchase the machine every time after guaranty I take A.M.C if company have discontinue this model then what is my fault . So I request you kindly take the necessary action as early as possible .
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Mar 17, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2016
IFB Industries Customer Care's response
Dear Abhay,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

Model no: IACI18SA3I3C continues model or discontinued. Also, confirm it's a 02-way swing or 04-way swing.
IFB Industries Customer Care's response, Mar 18, 2021
Verified Support
Dear Harshal, ,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [email protected] along with your contact details and we will help resolve your issue.

Regards
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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