[Resolved] IFB Industries — Multiple complaints not resolved

[Resolved] IFB Industries — Multiple complaints not resolved

V venkatgiri_essar from Visakhapatnam, Andhra Pradesh

Dear Sir, This has reference to the Complaint made by us in connection with the non functioning of our washing machine under the Company name of IFB Washing machine. Our complaint Numbers are -[protected], which was provided to us by the company customer care. On several occasions we contacted their toll free / customer care number from the date of our original complaint lodged on 21st of March 2016. Two complaints have been registered already. The complaint id of the latest complaint is: [protected]. It has been more than a month since the first complaint has been registered and more than 3 days since the second complaint has been registered. We have not even received a phone call from IFB forget about a visit. This is utterly disappointing. Does it take a social media post or a consumer court complaint to receive a proper response? Was this information helpful? No (0) Yes (0)
Mar 16, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 16, 2016 IFB Industries Customer Care's response Dear Venkatgiri, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Apr 21, 2016 IFB Industries Customer Care's response Dear Venkatgiri, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team
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