[Resolved] IFB Industries — my ac approx one month old, not working

ashlick

from Bhubaneswar, Odisha

Address:

Khordha, Odisha

My ticket no# [protected]. Date of purchase is 21/02/2018. My ac dead. Not cooling. I had complaint about it. But zero response, bhubaneswar customer care not responding. I am really surprised the worst service by ifb. I just keep on calling customer service with same ticket no... Different person picking up phone and there is no result. Ashish mohanty
My cell no = [protected], [protected].

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May 7, 2018

Complaint marked as Resolved

Thanks IFB. My AC got replaced. Good service. Keep on. Thank you again

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Apr 28, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed, please select which model of machine you require. Kindly let us know so that we can further assist you.

Regards,
IFB Appliances

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Comments

Nakul Giri

from Lucknow, Uttar Pradesh

Purchased AC last year Feb 2017 now it's not Cooling seems compressor is not working fine. Please help me asap. For more detail contact me on [protected], [protected]

IFB Industries Customer Care's response, Apr 24, 2018

Verified Support

Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Apr 30, 2018

Verified Support

Dear Sir/Madam.

We apologise for the inconvinience caused to you. We have provided you best discount for gas filling of AC. Please let us know so taht we can send our technician.

Regards,
IFB Appliances