[Resolved] IFB Industries — New microwave oven not working

sudip29

from Chennai, Tamil Nadu

Address:

Kolkata, West Bengal, 700061

I have purchased one ifb make micro woven from fare shop near shakuntala park, behala, kolkata – 700061 on 29th may, 2016.
The same was bought vide cash memo no. 3215 dated 29.05.2016 and logged in to ifb for demonstration vide ticket no. [protected].
Their representative visited us on 30th may and while demonstration found one pcb got damaged and the machine was not working.
We requested for a replacement and reported in the same language and the representative went away providing us the customer care no. Till date although we have contacted at their toll free no. And the regional office number and also the shop owner but no proper response received from any office.

Request you to please help me to get proper service since i could buy the same with my hard earned money and oblige.

Sudip dutta

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2016

IFB Industries Customer Care's response Dear Sudip,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.