[Resolved] IFB Industries — No availability of machines parts.
J
J P Choubey
from Mumbai, Maharashtra
Address:
Raipur, Chhattisgarh, 492007
Sir/madame i called to the toll free no.[protected] on[protected] with complain no.[protected] for my problem that the machine is making noise and not cleaning properly, they said that they will send there mechanics within 24 hours.but they didn't came .then i called them twice on[protected] for the same reason but they said they send them soon. i call again for the third time they gave me another no. to call.my work was waited and i need to cure it soon .they said to talk to service manager of raipur mr.rashid -[protected] he didn't receive my call.i again call him he said to give the information and complain no. till[protected] no one came to repair the machine.after one week mechanic came to repair it but he said the machine parts are not available .
parts like
.pump hune
.tub hose
.dumping element
i have earlier done the EMC of the machine but it is it maintained .i request you to please have a check on it and make my machine back to work.
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Mar 15, 2017
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2016
IFB Industries Customer Care's response Dear J P Choubey,
We are unable to find your details in our database with
this complaint number you provided. Please provide an alternate number preferably
the number you were using when you purchased / registered your product.
Alternatively you can email us at [protected]@ifbglobal.com and we will try
our best to meet your expectations.
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