[Resolved]  IFB Industries — no proper response and not resolve the issue even after 15 days

Address:	600077
Website:	called customer care # 1800 425 5678

I have raised complaint in ifb customer care (Ticket # [protected]) on 6th october and the service engineer attended and checked entire machine on the same day. Se confirmed that the problem with power switch and he confirmed that it will replaced within 2 days. But the issue not resolved and the ticket has been closed as "issue resolved" by 10th october. I called the se and told the same, he replied, "pls don't re-open the ticket, the request was placed to get the power switch and will be fixed within 2 days. I accepted and wait.. Wait.. No response. I called se and service centre many times but no luck. After long time se came by 18th october and replaced the switch and checked. Now he confirmed that there is a problem with sensor valve (But this was not checked on the very first day). Again eh confirmed that he will come by next day and fix the issue. Till now no one attend the machine.
This is not the first time that i faced this kind of worst service from the ifb service centre. Everytime, when i called for free service, no proper response from the service centre.in between this issue, i have reopened the ticket on 16th october and there is no call for that too.