[Resolved] IFB Industries — No response for any complaints made

apoorva412

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

The machine is not working properly as the dryer is not moving. but the customer care seems least bothered to answer the queries its been more than 20 days since i have complained but there is no response from the company's side.now they say my 2 years old AMC which is still valid is not registered with them and that i would have to wait for 3 more days for any action from their side. HORRIBLE SERVICE.

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Apr 1, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2015

IFB Industries Customer Care's response Dear Apoorva,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

apoorva412

from Bengaluru, Karnataka

complaint number :- [protected]
customer id:- 2853815
contact numbrr [protected]

I have sent an email with complete details of my complaint to the above mentioned email id along with AMC copy enclosed in it

apoorva412

from Bengaluru, Karnataka

doesn't seems like you care because i have you not received any replies from yoir side.
my complaint is still pending and what a shameless self generated email do you people have "respone within SEVERAL DAYS".
I feel like the company has lost all its values and morals

REST assured this is my last experience with IFB and i rather shift to any company that stay with IFB