[Resolved] IFB Industries — No response from ifb customer care - major issue

Suresh jayaraman

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600082

Hi, I'm having "senator DX 6 kg" washing machine( under AMC) Last 2 month we have problem in the machine, I will rise the complaint to IFB customer care . services person didn't attend my complaint, references number of the complaint 1) November month ticket no : [protected] 2) December month ticket no : [protected] I need the solution, otherwise i will given the complaint to Consumer court @ chennai

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2015

IFB Industries Customer Care's response Dear Suresh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 01, 2016

IFB Industries Customer Care's response Dear Suresh,

We tried to establish contact with you but unfortunately we could not get
through.

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team

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Comments

Anu Dagar

from Delhi, Delhi

Are you fooling us . You have given keep on giving wrong nos again and again. first you give your branch manager mr. chanchal no now he is not picking up phone, again you gave Rajiv no he is also not picking up phone. Do you have any good engineers or not? Just you are making fool people and selling your products, I think you have given damage product. If possible change my microwave. Give response as soon as possible. Its going to five days. I want positive result.