Comments
I also have 2 A/Cs from IFB. Bought at the same time as the Fridge. I had to be after them for one year to get my 3 free services. Only managed to get one. My Fridge had no problem till now, but response to the complaint is still pending for the last 5 days.
Reply
Dear IFB team, for the last six days I am getting emails telling me the same thing you are saying. I need action, not words.
The email below shows what I have been getting from IFB support for the last 6 days. Standard cut and paste answers.
Manuel D'Abrew
[protected]@ifbglobal.com
Apr 21 at 4:07 PM
To
[protected]@yahoo.co.in
Message body
Dear Mr. Manuel,
Thank you for contacting IFB Customer Service.
Your complaint is already registered with us, the complaint number is [protected].
We have also escalated the concern to our branch office to have it attended.
Again regret the delay and inconvenience caused.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
Regards,
Glivena Vaz
IFB Customer Service
Customer Id: 10520561
First Name: Manuel
Last Name: DAbrew
Address1: 24 Panorama Harvest Farming Society Anjuna, Bardez
Address2: next to Nirvana Hermitage Resort Peddem Anjuna
Pincode: 403509
State: Goa
City: Anjuna
Email: [protected]@yahoo.co.in
Mobile: [protected]
Product Category: Refrigerators
Model: RFFT 446EDWDLS - 446 litres
Source of Purchase: IFB Point
Problem: Display not working and fridge portion is not cooling well.
Warranty: No
Complaint Number: [protected]
The email below shows what I have been getting from IFB support for the last 6 days. Standard cut and paste answers.
Manuel D'Abrew
[protected]@ifbglobal.com
Apr 21 at 4:07 PM
To
[protected]@yahoo.co.in
Message body
Dear Mr. Manuel,
Thank you for contacting IFB Customer Service.
Your complaint is already registered with us, the complaint number is [protected].
We have also escalated the concern to our branch office to have it attended.
Again regret the delay and inconvenience caused.
NOTE: If you choose to reply via email, please do not change the subject line so that we can directly refer your case.
Regards,
Glivena Vaz
IFB Customer Service
Customer Id: 10520561
First Name: Manuel
Last Name: DAbrew
Address1: 24 Panorama Harvest Farming Society Anjuna, Bardez
Address2: next to Nirvana Hermitage Resort Peddem Anjuna
Pincode: 403509
State: Goa
City: Anjuna
Email: [protected]@yahoo.co.in
Mobile: [protected]
Product Category: Refrigerators
Model: RFFT 446EDWDLS - 446 litres
Source of Purchase: IFB Point
Problem: Display not working and fridge portion is not cooling well.
Warranty: No
Complaint Number: [protected]
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