IFB Industries — no response of ifb technicians
PoPoonam Dev on Mar 7, 2018
After purchasing machine on 5th feb. 2018, Washing machine was installed on 7 feb2018 by balaji services technician . Washing machine was not properly installed . I informed him in the evening. Since 7 feb 2018, I have been calling him .bt he never responds. on filing complaint on customer care one technician visited on 20 feb. 2018 at 7:30 p.m. and said i would come the next day with few equipments that was not available with him at that time.Till date he has not returned. On 27th feb2018 another complaint was filed, Contact no. of ifb technician was provided by ifb customer care but technician has not visited yet and resolve the problem . My washing is not properly installed and it is not working properly (specially in spinning/ drying). Very bad experience .
[Mar 08, 2018] IFB Industries customer support has been notified about the posted complaint.
Verified SupportIFB Industries Customer Care's response, Mar 09, 2018
Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience
Verified SupportIFB Industries Customer Care's response, Mar 10, 2018
We tried to call you on [protected] number but we are unable to contact you. Hope your issue has been resolved. Do write to us if you require any further assistance.
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107