[Resolved] IFB Industries — No service person to see what the problem is | |||
My name is Soumya Thomas, from Ernakulam Kerala. I am a government employee. I am very unhappy about ifb services. I had registered a complaint regarding my washing machine almost two months ago. I am not upset that the machine is still not working, but very much aggrieved that no service person has come to atleast see what the problem is. As my husband is a seafarer, his mobile number (registered number with you) will not be always available and hence I had given my mobile number ([protected]) instead while registering the complaint. The worth part is that I had contact a regional service person citing the above, about 2/3 weeks back. Though the person had assured service, there was no response thereafter. This is not expected from such a reputed company. Was this information helpful? | |||
Mar 17, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 08, 2016 IFB Industries Customer Care's response Dear Soumya, Sincere apologies for the inconvenience caused to you. We are unable to find your details on the contact no. you provided If problem still persist pl share your registered no. or complaint id. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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