[Resolved] IFB Industries — No service under AMC

Dusmanta Sahoo

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra, 400071

My message sent to Global Enterprises

Dear Chandan jee
My washing machine is out of order since 30.03.2017. My customer ID is 3559543 & complaint No. [protected] dtd. 30.03.2017. Mr. Amritlal has visited so many time but machine is not repaired. Please send one senior technician who can diagnose the fault and repair the machine.
You can imagine what problem and mental harassment I am facing. Today you had assured to send some some senior technician, but no body turned up. As owner of the firm, please see my washing machine is working by tomorrow.
With regards
B Sahoo
B-106, Sai Deep III, Chembur, Mumbai - 400071
[protected] / [protected]

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May 15, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

IFB Industries Customer Care's response Dear Dusmanta,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Apr 12, 2017

IFB Industries Customer Care's response Dear Dusmanta,

This is to kindly inform you that our service technician visited and has confirmed that your washing machine is in perfect working condition. However, as advised by our service technician kindly fix your Pluf issue.

Regards,
IFB Appliances