[Resolved] IFB Industries — No Services offered with AMC[protected]

himanshu53852003

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have registered a ticket on 7 August[protected] that my IFB microwave is not working properly, it is not heating the food stuff.
A technician came after few days and said there are parts needs to be changed but he was not having those parts and said that he will come again when the parts will come. He never came after that. I again logged a call on 24th August[protected], customer care said that technician will visit soon but no one came. I again logged a ticket on 10 Sep[protected] but came to know that my previous ticket is marked cancel dont know why. My microwave comes under AMC and it is already more than 1 month since i logged my first ticket.

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Oct 29, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2016

IFB Industries Customer Care's response Dear Himanshu,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Sep 28, 2016

IFB Industries Customer Care's response Dear Himanshu,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

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Comments

Nandita Chowdhury Roy

from Kolkata, West Bengal

Its regarding the changing of the side and front panels of my Neptune dishwasher. Due to usage of about 10 yrs the panels have started to rust n needs an immediate change. For the past few hrs i hv been trying on d toll free number. But no help.
Plz look into the matter asap and revert at d earliest.

Rgds
MRS. N ROY