[Resolved] IFB Industries — No technician for 10 days

malurisunil

from Jaipur, Rajasthan

Address:	50003
Website:	IFB

I registered a complaint on 26/07/2016 for my washing machine, but till now i. E 04/08/2016 no technician came to check. I called toll free numbers 5 days, they say will be sending by evening, but no one turned up. I have taken the amc, but now i think its waste. Ifb service is worst and i will recommended not to take ifb products.

I request you to refund my amc amount, if you people not able to serve.

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Sep 12, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2016

IFB Industries Customer Care's response Dear Baljeet,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to usat [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Aug 09, 2016

IFB Industries Customer Care's response Dear Vaibhav,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Aug 11, 2016

IFB Industries Customer Care's response Dear vaibhav,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.