[Resolved]  IFB Industries — Non visiting of technicians after several times booked complaints

Address:370001

With due respect here I have to say that after several times getting appointments to visit for solve my washing machine heating problem. They're are issued two tickets no. and it's [protected] dt. 14 Jan 17 & [protected] dt. 13 April 17. And the same were updated on 15 Apr and 16 Apr respectively. But till date no one visited. The problem is when wishing machine temperature we here fixing Power supply goes out.
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May 19, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
IFB Industries Customer Care's response
Dear Kamal,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Apr 18, 2017
IFB Industries Customer Care's response
Dear Kamal,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

IFB has horrible customer service. I have a Microwave oven, it broke after 1 year 4 months of purchase. I lodge a complain for it. But as the product is out of warranty so IFB has refused to service it instead they are insisting me to buy a new product in exchange of it. [protected]
IFB Industries Customer Care's response, Apr 17, 2017
Verified Support
Dear Ghosh,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Washing machine not working. Last 15 days. Poor service. Service Engg.. So many reason
IFB Industries Customer Care's response, Apr 20, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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