[Resolved]  IFB Industries — not attending service request for ifb washing machine

Address:

#102, D-Block, GK Lake View Apartment, Ramagondanahalli, Yelahanka, 560064

I have raised a complaint (Getting huge sound while washing) on 23rd march with ticket#[protected], this issue was attended by the engineer and he changed baring and one belt. Since i saw the plastic shield covering the drum was damaged, i asked him to replace that part. Engineer told me that its not required everything he fixed. (He actually applied "m-seal" in many places) after one wash, water is leaking from many places. Then i raised second ticket ticket#-[protected] on 2nd april, without attending this ticket, it closed on 3rd april. So i asked customer care to reopen the ticket (Ticket#[protected]). This ticket is also closed yesterday without attending it. Technician is telling its a major work so he will come and do it in some other day. There is no proper update from technician. From 2nd april to till today[protected], i'm waiting for ifb technician to fix the problem.
Frankly telling you have a pathetic customer service, i'm not at all happy with your service.

Kindly advice the ifb to do the needful at the earliest.