[Resolved] IFB Industries — not getting heat

aravind kumar j

from Chennai, Tamil Nadu

Address:	600125
Website:	IFB CUSTOMER SERVICES

Dear sir/madam,

Complaints - ticket no [protected],
Register mobile no-[protected]

I am aravind, given request regards my ifb microwave oven not getting heat.

So i contact ifb customer care[protected], on december 23rd that same day technician visit and collect 350 rupees from me and said in 3 days we will came and fix the sensor. But still now i only calling the ifb customer care and fallowing no any response from you.

So i got the ifb service incharge number -[protected], this number also not attending the call, then i contact ifb service manager number -[protected], [protected], manager said me server issues so i will get back in 30 mins, till now i not get call from manger side and i call also he not picking the call.

Really i not except like this worst customer services from ifb, i want to solve the issues as soon.

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Feb 5, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jan 03, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES

Jan 25, 2019

Updated by aravind kumar j Dear sir/madam,

Complaints - ticket no [protected],
Register mobile no- [protected],

i am aravind, given request regards my ifb microwave oven not getting heat in previous complaint.

After that technician came and change the 3 spares on 07/01/2019, that bill i attached for your reference,

Then we contact that technician on same day display panel to fit properly, we request the technician came and check it, for that technician said press the restart button, button will work properly,

But now oven not working properly suddenly in the middle oven stop and that button not working.

So i contact ifb customer care[protected], on January 21 this month, still no response.

Really i not except like this worst customer services from ifb, i want to solve the issues as soon.