[Resolved] IFB Industries — Not giving spare parts and not registering complaints | |||||
I am an IFB washing machine customer-ID No 2511295 from Thrissur, Kerala.My SENORITA PLUS machine's belt to connect motor and drum damaged due to usage.when I am personally go to your service center at west fort, NP COMPLEX and asked the belt with sample piece, they denied the same and reluctant to book complaint and asked to go for toll free number.This is a rediculas procedure. only your technicians will do the work even though I can do the same myself with in 5 minutes I have to wait in Que for two days. The manager there is not considering me as your customer.this is utter rubbish procedure . once anybody purchased a product spare must be available to anybody Was this information helpful? | |||||
Oct 17, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Aug 31, 2016 IFB Industries Customer Care's response Dear Manoj, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Sep 16, 2016 IFB Industries Customer Care's response Dear Manojkumar, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Manoj Kumar Rastogi
Mobile No [protected]