[Resolved] IFB Industries — Not responding to the complaint since ten days

rohith juttiga

from Visakhapatnam, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530007
Website:	ifb appliances

Our washing machine has stopped working 15 days ago.we filed a complaint they are not at all responding to the complaint.and in addition to that they are asking us the information about what we spoke in the last conversation.we are not at all satisfied with your service and product.and not at all happy with your appliances.its been 10 days after filing a complaint we didnt receive any type of feedback from customer care.we are very much dissapointed with your services.my ticket number is [protected].one technician came and told that had a problem with panel board 5 days ago but didnt get any feedback and while we get in contact with them they are giving wrong numbers and telling to contact to those numbers those numbers are not at all working condition.

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Mar 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2015

IFB Industries Customer Care's response Dear Rohith,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Dec 31, 2015

IFB Industries Customer Care's response Dear Rohith,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.