[Resolved] IFB Industries — nv care looting ifb customers
A
abilash bv
Address:
560069
My ifb washing machine had a door error. For which i raised a complaint to fix it. Executive visited and told that door lock switch needs to be replaced and it'll cost 2300 inr and tricked me into buying a amc for 1 year instead (3870 inr). Today the other executive visited who replaced the door switch where i happened to see the cost. The cost on the cover was 291 inr. These executives are from nv care (Jayanagar 9th block). I am very disappointed being tricked like this.
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Aug 8, 2021
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.
Hope your issue is resolved and you are satisfied. Please write back to us for any further assistance or feedback on our Email : [protected]@ifbglobal.com .
We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/.
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