[Resolved] IFB Industries — panel board issue : tl-sdg 7.0 kg aqua

Saurabh Kulkarni

from Noida, Uttar Pradesh

Address:

411041

Dear IFB team,

I've purchased a washing machine of IFB & using since 2017.
Model - IFB TL-SDG 7.0 KG AQUA.

It was working fantastic. Suddenly few days ago, it stopped working & when we asked for serviceman, we got to know that PANEL board is damaged. We were asked to replace the panel board & told that it will cost you INR 6340 + taxes & service charges of INR 700 will be charged extra.

Request for your help as this being critical issue & needs to be resolved immediately.

Looking forward for your revert.

Regards,
Saurabh Kulkarni.

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Sep 22, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 19, 2019

IFB Industries Customer Care's response Dear sir,

We tried to call on [protected] but unable to reach. Please provide your registered contact number so that we can assist you. Alternately yu can write on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances