[Resolved] IFB Industries — pathetic customer service in spite of having amc | |
I am using elena aqua 6kg washing machine from the last 5 yrs.. It's knob needs to be replaced under an amc taken around 3 months back... 2 times the executives had visited with a wrong sized knob after so many calls. They keep on giving excuses all the time... What is an amc if customer has to be charged for any product internal or external... I am disappointed with the reluctant behaviour of ifb team... Very bad customer service i strongly recommend everyone not to buy ifb products... Was this information helpful? | |
Dec 30, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 28, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are very sorry for your inconvenience. Please contact us at[protected] /[protected] or write us at [protected]@ifbglobal.com with your contact details so that we can assist you. Regards, IFB Appliances | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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