[Resolved] IFB Industries — Pathetic service, corrupt service staff with rude behaviour. Still issue not resolved. | |||
My IFB washing m/c had stoped working on July and raised a complaint. Service guy came, took the PCB board and still it is not replaced with repaired one or new one. Above issue is okay bcoz, as a commoner we have patience. But on following up above issue, came across bad service experience. This might not be problem of IFB as a company but problem of people and their attitude. IFB as company, we, customers expect IFB to choose right people. I got 2 phone numbers through contacting IFB support. Mangalore service centre Phone Numbers : 1.[protected] 2.[protected] First number, [protected], even if you call 100 times, no one will pick. Second number, [protected], I think this guy has some family problem, very rude behaviour, can't even speak for 2 mins with gentleman. Just asked for the price for Washing Machine PCB Board (of IFB Serena Sx), behaved such that we are asking one of his kidney. For a trial, you can call this number and ask with some query related to IFB. Was this information helpful? | |||
Dec 3, 2021 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 29, 2021 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience. Regards, IFB APPLIANCES Verified Support Oct 30, 2021 IFB Industries Customer Care's response Dear Sir/Madam, We tried calling you on the number you provided but unable to reach.Please share your registered number and the best time to call so that we can assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers[protected]/[protected].Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance. Regards, IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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