[Resolved] IFB Industries — pathetic/no service : new washing machine is not at all working within warranty period - customer id 11378918
R
Ranjan K Sahoo
from Bengaluru, Karnataka
Address:
752057
Website:
www.ifbappliances.com
For customer id 11378918,
I have raised a very high priority complaint (No [protected]) with ifb on 24-dec-2018 that the new washing machine within warranty period has stopped working. I have contacted ifb customer care team 3 times and tried to contact ifb service team 3 times but even then there is no response from ifb team for the issue resolution. I have not received any communication / callback from ifb team. Now i am worried and completely disappointed when my washing machine issue will be fixed and why ifb team is playing with the customers? At the end i have purchased this washing machine with a very high cost and i have not expected such a poor and pathetic service from ifb.
Thanks
Ranjan
Customer id 11378918
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Feb 9, 2019
Complaint marked as Resolved
IFB Industries customer support has been notified about the posted complaint.
We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience
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