[Resolved] IFB Industries — pcb corrupt as it displays door open all the time

Vinro

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421301

While trying to start a program on my machine, the machine shut down as i believe that there was a power fluctuation and the tripper went off. When i tried starting the machine again, no matter what program i select it keeps displaying door open, pls close.

As per the technician, its pcb is damaged and needs replacement. If i opt for amc, this will take 45-60 days. And cost me around 8500.

What is the use of spending so much money on your machine if it is giving performance problems in 4 years.

Please suggest best course of action.

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Aug 11, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES

Verified Support

Jul 03, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jul 10, 2019

IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your product. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Regards,
IFB Appliances