[Resolved] IFB Industries — pending ticket number [protected] - request to peruse - reg

Nippatla Sreekanth

from Mumbai, Maharashtra

Address:

516390

My complaint has been registered and alloted a ticket number mentioned in complaint subject on 25- dec-18. Subsequently, i received a call from technician on 27-dec 18 who informed me that he is going to attend my grevience. I informed him that i was out of station and requested him to come on 28-12-18. On the same day i have received a message that my ticket number was proposed to cancellation as no response from phone. Though i have responded over phone your technician misrepresented and made a request for cancellation on the same day. Hence the complaint.

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Feb 7, 2019

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Dec 31, 2018

Updated by Nippatla Sreekanth Sir,
IFB Technician attended my grevience and rectified the same. I personally thank to all who have taken pains to resolve my issue.

Thanks and regards.

Verified Support

Dec 31, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES