[Resolved] IFB Industries — poor and worst services

Gnana senthil

from Puducherry, Puducherry

Address:

Chennai, Tamil Nadu, 600021

I am the consumer of ifb washing machine. There is no proper response from ifb service centres. Particularly apex care from chennai. These service centre not even bother customers safety and tuneful service. No proper response and poor knowledge of technical team and managers also not bother to resolve the issue. Worst and poor service. Useless and poor service given till date but problem not resolved. Past 3 months machine is repair condition only

Was this information helpful?

No (0)

Yes (0)

Mar 15, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Feb 06, 2018

Updated by Gnana senthil Still issue not get resolved

Feb 06, 2018

Updated by Gnana senthil I request you to send this issue into nodal compliance officer on priority

Verified Support

Feb 08, 2018

IFB Industries Customer Care's response Dear Sir/Madam

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES

Related IFB Industries reviews

View all 6869 IFB Industries Reviews

Comments

Gnana senthil

from Puducherry, Puducherry

Today I have received call from ifb apex care centre executive Mr balaji at 7.30pm he said your machine board is ready but right now am reached home and come and fix for tomorrow. ( It's shows irresponsible and unknowledge person holds engineer os ifb service centre). Then I got a call from Mr ramesh at 9.30pm he said on the way to your home at any time I will fix the board it will take 1 hour time. I thought about its already 9.30pm i[censored] complete the work almost 11pm. Where is my privacy??????
Still the problem not resolved... I request Pls escalate into nodal compliance office on priority... Totally disappointed against IFB.