[Resolved]  IFB Industries — Poor service in IFB

Address:

600063

I am one of the IFB customer from last 6 years.
But IFB service peoples are not supported any of the service requested with in warranty period.
I have called customer care for general service at many of time.
But they have not solved in my problem. But they have interest only out of warranty machine.
Particularly our area IFB service center (Vishaka Enterprise, Selaiyur, East Tambaram, chennai) are not attended the any phone call at any time. (Available mobile number for area service center is [protected], [protected], [protected])
Then I Have applied AMC on last year with two year warranty period.
After AMC, they have not come to my home and not conducted free general service / other problem.
Now my machine Heater is not worked.
I have requested customer care dated on 16.03.2017 (Request Number [protected]).
But there is no response.
But I have received one SMS (date 20.03.2017) regarding my request are solved.
This is very clearly fraud of IFB service center / Vishaka Enterprise, Selaiyur.
After that I have another requested to customer care dated on 21.03.2017 (Request number [protected]).
Still now (04.04.2017) they have not solved in my problem.
Main reason is my area IFB service center people are not interested within AMC machine.
All the service people only for money maid / Fraud