[Resolved]  IFB Industries — Poor service of ifb amc

Address:

400067

Poor Service of IFB AMC IFB is not taking seriously about customer complaint inspite of several reminded to customer care contact no. Our Complaint no. 16946678 of my front loading washing machine complaint was booked on 25th Nov 2015 and technician visited and he replace the spare parts but the same problem, machine not working properly so again I file complaint no. 17036837 on date 7.12.15 but till today(i.e. 12 th Dec) machine under repair condition, the technician came at first visit and told he will be back from IFB head office and bring spare parts, after several call to Mr. Arun singh mob. No. [protected] and Ms. Priti, mob. No. [protected] but they didn't reply our call, then again we call to customer care no. and they given assurance to us that complaint has been escalated and forwarded to concern department we are In AMC with spare part then also company demanding money, I am very much disappointed from IFB services and very worst service of IFB AMC center. My machine is IFB Divya front loading. Its really very poor service, so far it has been a dismal performance from IFB end ... regards Kiran Dehade