IFB Industries — Poor service offered by smart services chennai
U
Ubendiran M
Aug 23, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Address:
55 new no 2 cartman street, West Mambalam
My ifb DX 5.5 was leaking water . I registered the compliant and the service chap came on 19 aug and after scrutiny told that the pump need replacement .
After replacing the pump and the hose for which the bill was given repeat no tax invoice for 4480 rupee. He told not to operate for 24 hrs. Today when we operated the water was leaking as was before 19 aug. This clearly shows the pump replacement was not required as the motar was operating earlier also.
Was this information helpful?
No (0)
Yes (0)
IFB Industries customer support has been notified about the posted complaint.
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care number [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.
Regards
IFB APPLIANCES