[Resolved] IFB Industries — poorest service of washing machine

vinay89

from Mathura, Uttar Pradesh

Address:

Kanshi Ram Nagar, Uttar Pradesh, 207123

I had taken AMC for my washing machine in Dec 17 and my machine is not working since July ‘18. I had called so many times at customer care and service centre but nobody is bothered to get it repaired. Part is pending with company and company says part has reached to service centre.

Now since 15 days, service centre is not receiving my phone. I will have to take some legal action.

Kumkum Agarwal
Kasganj207123
[protected]

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Nov 10, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Oct 09, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES