[Resolved] IFB Industries — products not delivered & customer care team not supporting

Naveen Havali

from Mumbai, Maharashtra

Website:

www.ifbappliances.com

I had ordered dishwasher accessories on 27.07.2020 & amount paid of rs. 3500 +. I am calling the customer care people since 20 days but all are speaking like scripted. They are saying that they our team will call you by evening but nobody is responding to our issue. Now some company lady saying that product details are not showing & products are out of stock. Since one month we kept waiting. I requested they atleast to refund my amount but they are not responding to my query.

I request you to take necessary action on them.

Order id:[protected]

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Aug 13, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 11, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We have delivered order product without any defect. As per our website Terms and condition we cannot take the return without any reason. Do write to us back if you require any further assistance.

regards
IFB Appliances