[Resolved]  IFB Industries — range hood not working

Address:411014

I purshased a range hood (Ifb-gl-14t 90cm) from an ifb dealer last year. The range hood has never really worked well, i made probably 10-15 complaints before a man from the servicing agency of ifb showed up. He said he wants to replace the upper pipe for no reason whatsoever (There is nothing wrong with the pipe, all he cares about is getting rs. 1400). When pushed about why he wanted to replace the pipe he had no answer.
I have had similar problems with other ifb devices where the servicing guys only cared about making money rather than clearing up the actual problem with regards to the multiple ac’s in my house.
There is a concerning problem with the way the servicing team deals with the issues. I think this servicing is provided by some 3rd party workers who have no connection with ifb and so all they care about is how can they make some cash for their own small workshop.
I hope there is some help provided regarding this. I don’t think it would happen though.
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Jan 22, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
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Sir .water filter removed and cleaned after installed from then it is leakage of water. phone no [protected]
IFB Industries Customer Care's response, Dec 13, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Dec 13, 2017
Verified Support
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

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