[Resolved] IFB Industries — range hood not working | |||
I purshased a range hood (Ifb-gl-14t 90cm) from an ifb dealer last year. The range hood has never really worked well, i made probably 10-15 complaints before a man from the servicing agency of ifb showed up. He said he wants to replace the upper pipe for no reason whatsoever (There is nothing wrong with the pipe, all he cares about is getting rs. 1400). When pushed about why he wanted to replace the pipe he had no answer. I have had similar problems with other ifb devices where the servicing guys only cared about making money rather than clearing up the actual problem with regards to the multiple ac’s in my house. There is a concerning problem with the way the servicing team deals with the issues. I think this servicing is provided by some 3rd party workers who have no connection with ifb and so all they care about is how can they make some cash for their own small workshop. I hope there is some help provided regarding this. I don’t think it would happen though. Was this information helpful? | |||
Jan 22, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Dec 12, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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