IFB Industries — received a damaged product

 
1 Review
Jaggampets, India
 Raghavi Reddi on Feb 11, 2019
Dear sir/ madam,
We hereby inform you that we purchased ifb washing machine, but unfortunately we received a defect product, we had complained to the store where we had purchased but the response is too low, and tried to complaint to customer care executive but the response is too low. Hereby attaching complaint id n replacement id. Hope i expect a proper and fair response.
Complaint id : [protected]
Replacement id : [protected]

received a damaged product

Complaint Status


[Feb 12, 2019] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response, Feb 13, 2019
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Feb 19, 2019
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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    Customer satisfaction rating
    69%
    Complaints
    4947
    Pending
    20
    Resolved
    3383
    phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    location
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    IFB Industries - received a damaged product