[Resolved] IFB Industries — reg to my ifb washing machine | |||||
Compliant raised to IFB customer care Ticket Number: [protected]. and three days continuous three different agent came to check and saying the same issue Belt length is more we need to replace. The original Belt also taken with the agent who came to check on first day. and on third day I got a message the ticket is closed. Again I called to IFB customer care to open the same request they told it will be opened and we had updated. and on 5th day I called and asked for the status they are saying the ticket is closed and asked me to open a new ticket [protected]. and kept in pending. And funny part when I call to the agent number he don't bother to attend the call and Mautri Manager saying the agent Ravi is coming to repair, when when I call to Ravi he saying he is not coming to repair part is not available. Can anyone assist me who can help me for the issue. Phone number [protected] Was this information helpful? | |||||
Dec 22, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 17, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Nov 17, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We regret for delay in service. Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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