IFB Industries — Reg. Washing machine annual warranty (AMC)

IFB Industries — Reg. Washing machine annual warranty (AMC)

S Sai33 Apr 9, 2023 Apr 12, 2023 This thread was updated on Apr 12, 2023

I have paid amount on Nov'2022 to a technician from Akshara Enterprise, siddipet, for one year AMC, and got receipt for same. However same was not updated in online of IFB, Recently my washing machine got damaged and need drum replacement, but the technician was insisted that it was not under warranty, hence the replacement is chargeable. I shown him the receipt of AMC payment but his was telling it must be come in online then only we will accept it for free service. Last one month machine was not working. After paying for AMC also I had to suffer. I was keep on calling to customer care but no one giving proper resolution and keep on dragging. +1 photos Was this information helpful? No (0) Yes (0)
IFB Industries customer support has been notified about the posted complaint.
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IFB Industries Customer Care

from Mumbai, Maharashtra

Apr 12, 2023

Verified Support

Dear Sai33,

We were unable to contact you on the number you provided, please provide an alternate number and the best time to call so that we can assist you. Moreover, do write us a mail at [protected]@ifbglobal.com, also you can call us on (customer care numbers [protected] or [protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB Appliances