[Resolved]  IFB Industries — Regarding ifb ac installation

Address:517401
Website:www.ifb.com

I bought IFB AC on 12/03/2016.Today is 16/03/2016.Still no one came to install my AC.i have called customer care number of times but, no proper response from them my ticket number is [protected] .If i call to Haritha (ifb manager) chittoor.she is not responding at all.please solve this problem as soon as possible
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Apr 1, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2016
IFB Industries Customer Care's response
Dear Manisha,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Mar 30, 2016
IFB Industries Customer Care's response
Dear Manisha,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team
Complaint comments 

Comments

This s Manisha [protected]. Invoice no 44684 date 7/3/15.We had issue with our washing machine on dec 2015 we have placed complaint and the service person came home on 30th dec and opened the machine and went back without repairing it. For 1 week the machine was kept open and we called Priya ([protected]) service person of i f b called back and said we don't have drum for ur machine mam Pls do get a new one we ll return back u r AMC amount and give discount for the old machine better exchange was her response. We also said ok for her and got new one on jan 13th 2016 and she never called back we called her more then 100 times. Today when I again called her from my other no she picks and I asked her the AMC money she says leave mam just 3700. Is this a right way to cheat u r customer ?? This is the worst service I have faced. Can u pls check with u r service person and return our AMC money.

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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