[Resolved]  IFB Industries — regarding indecent behaviour o[censored]r executive with senior citizen

Address:New Delhi, Delhi, 110058

This is with regard to the technican mr shailender who visited our house on 03/12/2018 to my shock he shouted at my father who is an senior citizen and started using derogatory language just because we did not take accessories from ifb and i will complaint this to your higher ups as well. I want to ask you a simple thing is it a crime that we dont purchase accessories from ifb and this behavior by ur so called technician is like an mafia who just want to sell his product and if you dont then he is uses indecent language and says that future onwards he wont provide any service and even said to an extent that you can even complaint to anyone but still nobody gonna take any action as he is the only technican in the entire vicinity. This is harrasment at its peak level. This type of services by such an multi national us highly unacceptable and i promise you that i will spread the word of mouth to all my friends and family that never purchase any product of ifb because their after sale service us horrible.
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Jan 9, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Dec 05, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We regret for inconvienence caused.As discussed with our team, we are recommending you to purchase IFB trolley. Do write us back incase any further assistance.

Regards,
IFB Appliances
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    +91 33 3048 9299
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