[Resolved] IFB Industries — regarding issues with local service agency - arya enterprises - bangalore - tkt [protected]

Rameshbabu Namburu

Address:

Bangalore

Ifb service partner in bangalore has collected around 6, 000/- for the comprehensive amc of washing machine in the month of june 2020 after verification of machine by their technician and now refusing for machine repair when i raised the complaint in aug 2020 and demanding for additional amount of 5, 000/- stating that issue reported cannot be addressed under amc. Issue has been escalated to ifb customer care there was no response from them even continuous follow up. Hence, i'm requesting for immediate resolution of issue or to refund the amount collected for amc services.

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Aug 5, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience.

Regards,
IFB APPLIANCES

Verified Support

Sep 12, 2020

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you kindly observe the machine. For any further assistance please write back to us on [protected]@ifbglobal.com and we would be glad to assist.

Regards,
IFB Appliances