[Resolved] IFB Industries — regarding machine service at the time of warranty | |||||
In august'2017 (When my machine was in warranty) i did send my machine to ifb factory as senior technician was not able to resolve weird sound problem in machine which was happening because of machine gearbox, they assured me that this thing will not persist again, same thing started happening gain in november and i asked for the explanation and registered complaint in customer care department but i didn't receive any response. And when i called them again to know the progress they told me that i have to pay. And nobody was bothered to explain what did the first when they took my machine in factory for one week. Was this information helpful? | |||||
Jan 14, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Dec 11, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Dec 12, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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