[Resolved] IFB Industries — Regarding Service of my Washing Machine

Niks9560

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110061

I have locked a complaint regarding service of my washing machine on 2nd Sep 2016(saturday) with complaint no 11007734.C ustomer care executive told me that to resolved my problems into 72 hours. No any engineer visited to my home till 4days. when i follow up the complaint on customer care then they told that my complaint is closed and the reason is "Customer has no need to service" but i have not received any call from any engineer.
again i have locked a complaint 18375442. then engineer called me and told when you reached home then intimate me and i will come to service your machine. But i called him then he told that "Sir abhi to mai kahi busy hu aur aaj nahi aa paunga." The same incident is happened again on next day.

Very Worst service of IFB. Not suggest anyone to purchase any product of IFB.

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Oct 20, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

IFB Industries Customer Care's response Dear Niks,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.