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[Resolved]  IFB Industries — Registered complaint is not resolved after 2 weeks

Address:380016

I have registered a complaint about washing machine not working about a week back.

Complaint detail:
Model: ifb senator aqua sx 8 kg
Complaint number: [protected]
Date: 3 july 2017
Warranty: machine is in warranty

Technician told that it will take 3-4 day to get it repair.
It has been 9 days, still, it is not resolved and customer care in not giving a satisfactory answer.
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Jul 15, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
IFB Industries Customer Care's response Dear Sir,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jul 15, 2017
IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES
Complaint comments 
1 Comment

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Comments

Sir I RAMESH KISANRAO POTE had complaint for noise of IFB washing ELENA DX, 5.5 KG which was purchased before six year on dated 18.07.2017 vide ticket no. [protected], after 2 days continious persuation one technician came to house and suggested for replacement of bearing and commited it will repairs within two day and approximate estimate of Rs. 1500. But latter on there is conyinious no reply from technician and whenever call will recieved he promise I will come tommorrow . After this I again complaint launched complaint on toll free on dated 04/08/2017 vide ticket no [protected] and again called to customer center but nothing happened. This is the fact of Customer Care of Amravati IFB Centre (Bogus) Centre.I contacted no [protected], [protected]. Now there is no response from care.
Sir I am facing lots of problem due to non working of washing machine, Being a faith on IFB I purchased this model but customer care is very bad responded. so pl. do the needful for action urgently.
thanks

POTE [protected], [protected]
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