[Resolved] IFB Industries — repair of ifb washing machine - elena dx

Deepakkluthra

from Mumbai, Maharashtra

Address:

400088

I have a ifb make washing machine elena - dx with amc - comprehensive for period 15 june 17 to 14 jul 18.

Complaint was given to your service no & ticket no was[protected].

2 people from your organisation came mr. Amritlal & mr vijay yadav reported today i. E 7 apr @5.15 pm

They were told to attend the leakage & back side cover falling.

They opened & said the gasket is torn & need to pay extra for the same.

They were not ready to document anything & behavior was uncomfortable.

While the contract price list on back side of 2, 100 rs per annum is printed with rubber parts & contract payment of 2360/= was given.

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May 14, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Apr 13, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES