[Resolved] IFB Industries — Repairing of dishwasher, model - neptune, machine no. 10087107.

Basanta Jena

from Bhubaneshwar, Odisha

Address:	Khordha, Odisha
Website:	[email protected]

Captioned dish washer is under amc from 25/10/2016 to 24/10/2017. the machine was not working properly for which complain was given to them on 26 th nov. 2016. after repair the same problem occurred instantly and as per the advice of mr. laxmidhar sahoo, the machine was sent to their service center, m/s lokmata enterprisers, cuttack road, bhubaneswar on 5th jan.2017 for replacement of some parts. by this time more than 3 months have passed and the machine is yet to be attended. inspite of my several reminders, requests they are neither repairing nor returning the machine. i am suffering innumerable problems since the machine is out of order for more than 5 months.

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Jun 5, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

IFB Industries Customer Care's response Dear Mr. Basanta,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

May 05, 2017

IFB Industries Customer Care's response Dear Basanta,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES