[Resolved] IFB Industries — Repairing washing machine | |||
My ifb washing machine model elena dx is not working and i've booked a complaint with ifb and my complaint number is [protected]. A technician from adrija solution donnant, 34, ramtanu lahiri sarani, kolkata 700 053 visited my home on 30.06.2016 and said that the drum bearing of the machine and took rs. 345/- as service charge and went back promising to come on the very next day. Since then, their technicians have visited my home on two more days just to look at the machine. I have to say that the only thing they have done till date is just open the back cover and suggest that the drum bearing has to be changed. But they are yet to do anything about it. We are at our wit's end and hope that this complaint will help in solving the problem. Was this information helpful? | |||
Jul 20, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jul 12, 2016 IFB Industries Customer Care's response Dear Nitavp, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Jul 15, 2016 IFB Industries Customer Care's response Dear Nitav, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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