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Washing Machines
IFB Industries

[Resolved]  IFB Industries — repeat problem, but not resolved

Address:Ghaziabad, Uttar Pradesh, 201011

Ticket numbers [protected], [protected], [protected] and fresh ticket number [protected] dated 13.12.2014 issued to me for the same complain which has not resolved till date. How long i will have to suffer with this faulty machine rather it can be construed that machine bears manufacturing defect right from the purchase. Please resolve the matter amicably otherwise it is a fit case for consumer court. My request for availing the amc for the product has not been extended to me.
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Jan 20, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Dec 09, 2017
ukkannan's response i again contacted mr. Ali in customer service centre of IFB and he promised to attend so far nothing has happened
Verified Support
Dec 14, 2017
IFB Industries Customer Care's response Dear Sir/Madam,

We regret the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Dec 16, 2017
IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 
2 Comments

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Comments

I had registered my complaint on the above product on 8th Dec17 and complaint regd vide no. [protected] . for 48 hours no one has called up to fix repair service. the product is less than 5 years and already giving problems

complete lack of concern for attending customer complaint
Reply
IFB Industries Customer Care's response, Dec 15, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Its been 48 hours i have filed a complaint against the repairing of my washing machine IFB. My compaint number is [protected] filed on 7th december, 2017 at 11 am.They assured me of fixing the issue in 24 hours. It has been more than 48 hours no action has been taken yet.
Reply
IFB Industries Customer Care's response, Dec 15, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, Dec 15, 2017
Verified Support
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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